FAQs Canadian Rail Passes and Train Tickets

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FAQ's Canada

Pass Information

Reservations & Tickets

Luggage & Facilities

Rail Pass

Can you reserve seats for rail passes holders?

Yes we can and the first journey must be advised at time of booking. Subsequent sectors can also be reserved on arrival in Canada.

Reservations/Tickets
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Can you reserve sleepers for rail passes holders?

You cannot purchase a Sleeper in conjunction with a CanRail Pass. They are only valid for economy class seats.

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Do I need to pre book my seats?

Inidividual Tickets = No, your seat reservation is included in your ticket price for the date and time you booked.

Passes = You must reserve a seat when using a pass.

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Are meals included in my ticket?

Meals are included with any of our sleeping accommodations on the western trains #1 and #2 which travel between Toronto - Vancouver - Toronto.

Meals are included during the summer with sleeping accommodations (Sleeper Plus option) on our eastern trains # 14 & 15 between Montreal - Halifax - Montreal.

Meals are included during the summer with our Touring class on trains #5 & 6 operating between Jasper - Prince Rupert - Jasper.

Meals are included with any of our Business class seats on our trains operating in our Quebec - Windsor corridor.

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What are the check-in times?

60 minutes check in time is reccomended. If you are in business class you can checkin 30 minutes prior to the trains departure, if needed.


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What sleeper accommodation is on board?

The below overnight train information is based on the popular route between Vancouver and Toronto. For information on the overnight accommodation between Montreal and Halifx contact us.

Economy Class (seat)

Economy class offers competitive rates to suit every traveller:

  • Spacious seats and space to stretch and relax
  • Electrical outlets on all the seats
  • Blanket and pillow set including polar fleece cover, neck pillow, eyeshades and earplugs, available for purchase

Dining facilities with at seat snack and beverage service for purchase
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Berths

The Sleeper Plus class offers cosy accommodations, cuisine prepared on board by our chef and impeccable service. Let yourself be gently rocked by the peaceful rhythm of the train in a berth, a cabin for one, two, three or four people, or a suite.

Enjoy all the essential conveniences and little extras:

  • Shower in the car
  • Exclusive access to the departure lounge (Panorama lounge)
  • Priority boarding in Toronto and Vancouver

Night setting includes pillows, sheets, blankets and a shower pack.

3 Berth Cabin

A cabin for three is designed for three people.

  • Room size: 9 ft. 6 in. x 7 ft. 3 in. (287 cm x 218 cm)
  • Mattress size: 5 ft. 11½ in. x 2 ft. 7 in. (153 cm x 91 cm)
    • - Room from mattress to partition is 4 in. (10 cm)
    • - Foot end of mattress has 10 in. (25 cm) radius
  • Daytime: one sofa and two chairs during the day
  • Night-time: three beds (one upper and two lower)
  • Private washroom
  • Mirror over sink
  • Access to shower at the end of the car (except in Park car)
  • Air-conditioning
  • Baggage space is a small area (approx. one suitcase, one overnight bag)
  • Large window with blind
  • Door locks from inside only (no individual keys)
  • Other amenities: small coat closet, shoe closet, fan, drinking water, paper and towels, pillows, sheets and blankets, 110 VAC outlet, table available from on-board personnel

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4 Berth Cabin

A cabin for four is designed for four people. It consists of two combined cabins for two.

  • Room size: 14 ft. 6 in. X 5 ft. (440 cm x 150 cm)
  • Mattress size: approximately 5 ft. 11 in. X 2 ft. 7 in. (180 cm x 79 cm)
  • Private washroom available inside each double bedroom
  • Mirror over sink with electrical razor outlet (110 VAC)
  • Individual control for heating, ventilation and air-conditioning system
  • Storage for two pieces of carry-on baggage
  • Daytime: four folding chairs
  • Night-time: two upper and two lower beds replace chairs
  • Large window with blind
  • Exclusive access to a shower room (one shower room per car)
  • Shower towels and amenity bag for bodycare articles
  • Door locks on the inside only (no individual key)
  • Other amenities: small closet, drinking water, paper and towels, pillows, sheets and blankets supplied

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Double Bedroom

A cabin for two is designed for two people.

  • Room size: 7 ft. 2¾ in. X 4 ft. 11⅝ in. (220 cm x 151 cm), excluding 2 ft. 9 in. x 2 ft. 1 in. (84 cm x 64 cm) for private washroom
  • Mattress size: approximately 71 in. x 31 in. (180 cm x 79 cm) on Chateau and Manor cars
  • Private washroom available inside each double bedroom
  • Mirror over sink with electrical razor outlet (110 VAC)
  • Individual control for heating, ventilation and air-conditioning system
  • Storage for one piece of carry-on baggage
  • Daytime: two folding chairs
  • Night-time: upper and lower beds replace chairs
  • Large window with blind
  • Exclusive access to a shower room (one shower room per car)
  • Shower towels and amenity bag for bodycare articles
  • Door locks on the inside only (no individual key)
  • Other amenities: small closet, drinking water, paper and towels, pillows, sheets and blankets supplied

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Single Bedroom (Roomette)

A cabin for one is designed for one person.

  • Room size: 6 ft. 5 in. x 3 ft. 7½ in. (196 cm x 110 cm)
  • Mattress size: 5 ft. 11 in. x 2 ft. 6 in. (180 cm x 76 cm)
    • - Room from mattress to partition when bed is down is 2 in. (5 cm)
    • - Bed narrows down from 23 in. (58 cm) wide to 14 in. (36 cm) at the foot of the bed
  • Private toilet (bed covers toilet at night)
  • Sink over toilet and full mirror
  • Access to shower at the end of the car
  • Daytime: sofa chair
  • Night-time: lower bed pulls out from wall and upper bed pulls down from wall
  • Door locks from inside only (no individual keys)
  • Baggage space is a small area
  • Window with blind
  • Other amenities: fan, shoe closet, air-conditioning, drinking water, paper and towels, pillows, sheets and blankets supplied, 110 VAC outlet

There are two types of cabins for one:

  • Upper: requires the passenger to step up into the sleeping compartment, from the main floor of the car
  • Lower: on the same level as the rest of the sleeping car

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Private Suite

Enjoy a dream voyage in the intimacy of a private suite! Let us spoil you with:

  • fresh flowers
  • chocolates on the pillow
  • top-quality sparkling wine
  • breakfast in bed (available upon request)

With your own suite, you will of course enjoy all the privileges available to Sleeper class passengers: shower access, shower kit (towel, shampoo, hair conditioner and soap), checked baggage, priority boarding, etc.

Suites are available year-round on specific legs of the Toronto-Vancouver (the Canadian) route in Sleeper Plus class. A suite is designed for two people. It consists of two combined cabins for two.

  • Room size: 14 ft. 6 in. X 5 ft. (440 cm x 150 cm)
  • Mattress size: approximately 5 ft. 11 in. X 5 ft. 2 in. (180 cm x 158 cm)
  • Private washroom
  • Mirror over sink with electrical razor outlet (110 VAC)
  • Individual control for heating, ventilation and air-conditioning system
  • Storage for two pieces of carry-on baggage
  • Two chairs
  • Large window with blind
  • Exclusive access to a shower room (one shower room per car)
  • Shower towels and amenity bag for bodycare articles
  • Door locks on the inside only (no individual key)
  • Other amenities: small closet, drinking water, paper and towels, pillows, sheets and blankets supplied

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What are the luggage restrictions?

Checked baggage

If your train carries checked baggage, pay special attention to the restrictions. In some cars, you are only allowed a limited number of carry-on items, but this makes it less cumbersome for you! Don't forget to carry with you any items you may need during your trip such as your medication.

Specs for Checked in Baggage:

  • 2 articles per person
  • Maximum 23kg per item
  • Size = 158 linear cm (lenght + width + height)

No checked baggage

If your train does not have a baggage car, you have to store your suitcases, backpacks, boxes and other baggage in your train car.
In order to ensure maximum comfort for all passengers, we may ask you to limit your number of carry-on items.

Specs for Carry On Baggage

Option 1

  • 2 articles per person
  • Maximum 11.5kg each
  • Size = Length 54.5 cm, Width 39.5 cm & Height 23 cm
  • Plus 1 personal article (laptop or small bag), 11.5kg in weight

Option 2

  • 1 article
  • Maximum 18kg
  • Size = 158 linear cm (lenght + width + height)
  • Plus 1 personal article (laptop or small bag), 11.5kg in weight


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Where are the shower facilities located?

Enclosed sleeping accommodations have a sink and toilet on all of our trains.  Trains 1 & 2 also have a shower in each of the sleeping cars with the exception of the Park Car (dome observation car at the rear of the train.   Trains 14 & 15 have a shower wand in the deluxe cabins for two the other cabins do not have the shower wand.

A shower kit, containing soap, shampoo and towels, awaits you in your bedroom. Guests may want to bring a lightweight robe and appropriate footwear for stepping out of the shower.
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