Eurail Aid Offices - International Rail

Like us on facebook

Rail ticket search

International Cruise

Eurail Aid Offices

Austria

Innsbruck Hauptbahnhof (OBB Lounge)

tel: +43 (0) 512 503 5460

  • Mon-Fri: 05.45 am - 9.40 pm
  • Sat-Sun: 06:15 am - 9:40 pm

Salzburg Hauptbahnhof (OBB Lounge)

tel: +43 (0) 662 930 003 195

  • Mon-Fri: 05.30 am - 9.15 pm
  • Sat-Sun: 06:30 am - 9:15 pm

Vienna West (Wien Westbahnhof*) - OBB Lounge

tel: +43 (0) 1 930 003 3598

Daily: 06.00 am - 11.30 pm

Belgium

Brussels (Bruxelles-Midi) - departure zone

tel: +32 (0) 2 528 2828

fax: +32 (0) 2 224 5507

Daily: 06.00 am - 9.00 pm

Bulgaria

Sofia Central Railway Station (ticket office)

Tel. : +359 (02) 9 323 346

daily: 07.30am - 7.30pm

Croatia

Zagreb Glavni kolodvor (main

station)

tel: +385 (0) 1 457 7704

fax: +385 (0 )1 378 3420

daily: 06:00am - 9:00pm

Czech Republic

Prague hlavni nadrazi (Praha*)

International booking offices

Tel: +42 (0) 972 224 147

Daily: 03:25am - 00:35am

Denmark

Copenhagen Central Station

(København*)

tel: +45 (0) 33 545 442

fax: +45 (0) 33 545 432

daily: 09.30 am - 6.00 pm

Finland

Helsinki Central Station

tel:+358 (0) 30 723 703

fax:+358 (0) 30 720 111

Mon-Fri: 10.00 am - 4.00 pm

France

Marseille St-Charles (train station)

tel: +33 (0) 495 041 403

daily: 06.00 am - 8.00 pm

Nice-Ville (train station)

tel: +33 (0) 492 148 265

  • Mon-Sun: 05.00 am - 9.00 pm
  • Sat & Public Holidays: 07.00 am - 8:00 pm

Paris Gare de Lyon

tel: +33 (0) 153 331 167

daily: 06.00 am - 08.30 pm

Hall 3

  • Mon-Sun: 05.45 am - 8.45 pm
  • Sat & Public Holidays: 07.00 am - 8:00 pm

Paris Gare du Nord

tel: +33 (0) 155 318 739

  • Mon-Sun: 06.00 am - 9.30 pm
  • Sat-Sun, bank holidays: 07.00 am- 9.00 pm

Paris Gare St-Lazare

tel: +33 (0) 153 422 762

  • Mon-Thurs & Sat: 06.15 am - 9.00 pm
  • Fri: 06:15-10:00pm
  • Sun & Public holidays: 07.00 am- 9.00 pm

Paris Charles de Gaulle Airport 2 TGV2

Daily: 06.10 am - 10.00 pm

Germany

for general train information:

tel: +49 (0)1 805 996 633

internet: www.bahn.de

Berlin Hbf

Reisezentrum

  • Mon-Sat: 07.00am - 10.00pm
  • Sun: 08:00am - 10:00pm

Berlin Central Station

Mon-Fri: 11.00am - 7.00 pm

In Summer expanded hours and

Closed January and February

Cologne (Köln Hbf*)

Reisezentrum

  • Mon-Fri: 06.00 am - 10.00 pm
  • Sat-Sun:07.00 am - 9.00 pm

Dresden Hbf

Reisezentrum

  • Mon-Fri: 06.00 am - 9.00 pm
  • Sat-Sun: 07.00am - 9.00 pm

Duseldorf Hbf

Reisezentrum

  • Mon-Fri: 06.00 am - 10.00 pm
  • Sat-Sun: 07.00am - 10.00 pm

Frankfurt am Main Hbf (Central Station)

Reisezentrum

  • Mon-Fri: 06.00am - 10.00pm
  • Sat: 07.00am - 8.00pm
  • Sun: 0800am - 9:00pm

Frankfurt Flughafen (Airport long distance & Regional railway Stations)

Reisezentrum

Daily: 06.00 am - 9.00 pm

Hamburg Hbf

Reisezentrum

  • Mon-Fri: 06.00 am - 9.30pm
  • Sat-Sun: 08.00 am - 9.00 pm

Hannover Hbf

Reisezentrum

  • Mon-Fri: 06.00 am - 9.30 pm
  • Sat: 07.00 am - 9.00 pm
  • Sun: 08:00am - 7:00pm

Heidelberg Hbf

Reisezentrum

  • Mon-Fri: 08.00 am - 7.00 pm
  • Sat-Sun: 10.00 am - 6.00 pm

Leipzig Hbf

Reisezentrum

Daily: 06.00 am - 10.00 pm

Munich Hbf (München*)

Reisezentrum

Daily: 07.00 am - 09.00 pm

Munich Hbf (München central Station)

Reisezentrum

Daily: 07.00 am - 9.00 pm

Munich HBF EurAide (Munchen centrale station)

Reisezentrum

Mon-Fri 11.00 am - 7.00 pm

In Summer expanded hours and

Closed in January & February.

Munich Airport (München

Flughafen*)

DB Counter in Terminal 1

  • Mon-Fri: 07.30 am - 9.00 pm
  • Sat-Sun: 08:30am - 6:30pm

Stuttgart Hbf

Reisezentrum

  • Mon-Fri: 06.00 am - 10.00 pm
  • Sat-Sun: 07:00am - 10:00pm

Great Britain

German Rail UK Booking Centre

Surbiton KT6 6UB

Tel.: 08718 808 066
Mon-Fri: 9.00 am - 5.00 pm

c/o STA Travel

52 Grosvenor Gardens

London SW1W0AG

Greece

Athens

Hellenic Railways Travel Agency

6, Sina Street

tel: +30 210 362 7947

fax: +30 210 362 8983

Mon-Sat : 08.00 am - 3.00 pm

Hungary

Budapest (central Railway Ticket Office)

József Attila str. 16. (V. district., about 150 metres across the park from the underground exits)

tel: +36 (0)15 116 142

Mon-Fri: 09:00 am - 6:00 pm

Keleti Railway Station (next to platform 9)

Daily: 06:00 - 9:15pm

Ireland (Republic of)

Dublin Connolly Station

Irish Rail (Customer information Cnetre)

tel: +353 (0) 17 031 885

fax: +353 (0) 17 034 121

Mon - Fri: 09:00am - 5:00pm

Ireland (Northern)

Belfast

NIR Travel, Great Victoria Street Station, Belfast (Europa Bus Centre)

  • Mon - Fri 9:00 am - 5:00 pm
  • Sat 9:00 am - 12:30 pm

Italy

Bari Centrale

tel: +39 080 5732 003/5212 202

fax: +39 080 5732 611

daily: 07.30am - 8.00 pm

Bologna Centrale

Daily: 07:00 am - 7:30 pm

Florence Santa Maria Novella

(Firenze*)

tel: +39 055 235 2595/284 201

fax: +39 055 239 2348/280 33

daily: 07:00am - 08:00 pm

Genova P.P. Station

Daily: 6:00 am - 7:20 pm

Milan Centrale (Milano*)

tel: +39 02 6371 2565/6690 351

fax: +39 02 6771 2278/6697 011

daily: 06.00 am - 9.00 pm

Naples Centrale (Napoli*)

tel: +39 081 567 4700

daily: 06.15 am - 9.00 pm

Pisa Centrale

tel: +39 091 603 3558

fax: +39 091 603 3562

Daily: 06:00 am - 9:00 pm

Rome Termini (Roma*)

tel: +39 06 4730 6385/8740 6024

fax: +39 06 4730 7144/4827 436

Daily: 06.00 am - 9:00 pm

Torino P.N (Turin)

Daily: 06:00 am - 9:00 pm

Venice Santa Lucia (Venezia*)

tel: +39 041 715 555

fax: +39 041 785 3038

Daily:: 07.00 am - 8.00 pm

 

 

Luxemburg

Luxemburg Centrale Railway Station

tel: +352 4990 4990

Daily: 06.00 am - 8.00 pm

The Netherlands

Amsterdam Schiphol Airport

fax: +31 (0) 206 019 416

  • Mon-Fri: 06.00 am - 09.00 pm
  • Sat: 06:15am - 9:00pm
  • Sun: 06:45am - 9:00pm

Amsterdam Central Station

tel: +31 (0) 205 578 357

fax: +31(0) 205 578 235

Daily: 06.00 am - 9.00 pm

Norway

Oslo Central Station

tel: +47 (0) 23 152 448

fax: +47 (0) 23 154 057

Mon - Fri : 08.00 am - 3.00 pm

Portugal

Lisbon Santa Apolónia (Lisboa*)

tel: +351 (0) 211 021 242/205

fax: +351 (0) 211 021 210

daily: 06.15 am - 9.30pm

Porto Campanha (Oporto)

tel: +351 (0) 222 051 714

fax: +351 (0) 221 052 529

daily: 07.30am - 12.15 pm and

1.15 pm - 8.00 pm and 9:00pm - 10:00pm

Romania

Bucharest Nord Railway Station

(Bucuresti*)

Tel +40 (0) 213 170 369

Daily: 24hrs

Brasov Railway Station

Wasteels Voyages Romania

Tel +40 (0) 268 424 313

Daily: 24hrs

Serbia

Belgrade Railway Station

(Beograd*)

tel: +381 (0) 11 645 763

Daily: 00.00am - 12.00pm

Slovenia

Ljubljana Railway Station

tel: +386 (0) 12 913 332

Mon-Fri 08.00am - 3.00pm

Spain

Barcelona Sants

Mon- Fri (not public holidays): 10:00 am - 8:00pm

Barcelona-França

Mon- Fri (not public holidays): 10:00 am - 8:00pm

Madrid-Chamartín

Mon- Fri (not public holidays): 08.30 am - 9.00 pm

Seville-Santa Justa (Sevilla*)

Daily:: 08.00 am - 8.00 pm

Valencia Nord

  • Mon- Fri (not public holidays): 08:00 am - 8:00pm
  • Sat: 08.00am - 1.00pm (Not during holidays)

Sweden

Stockholm Central Station

tel: +46 (0) 87 624 887

fax. +46 (0) 87 624 899

Daily: 07:30 am - 7.00 pm

Switzerland

Basel SBB

tel: +41 (0) 512 292 431

fax: +41 (0) 512 291 650

Daily: 07.00 am - 8.00 pm

Bern

tel: +41 (0) 512 203 384

fax: +41 (0) 512 202 262

Mon-Fri: 06.15 am - 9.00 pm

Sat-Sun: 06.15 am - 8.00 pm

Geneva (Genève*)

tel: +41 (0) 512 251 401

fax: +41 (0) 512 251 429

Daily: 0800am - 7:00pm

Geneva Airport (Genève

Aéroport*)

Tel: +41(0) 512 252 231

Fax: +41(0) 512 252 239

Mon-Fri: 09.00 am - 6.30pm

Sat: 09.00 am - 05.30 pm

Interlaken-West

tel: +41 (0) 338 264 750

fax: +41(0) 338 264 721

Daily: 9:00 am - 6:00pm

Lucerne (Luzern*)

tel: +41 (0) 512 273 319

fax: +41 (0) 512 273 504

Daily: 8:00 am - 8:00pm

 

Zurich Main station (Zürich*)

tel: +41 (0) 512 223 376

fax: +41 (0) 512 223 896

  • Mon-Fri: 08.00 am - 7.30 pm
  • Sat-Sun: 08:00am - 6:30pm

Zurich Airport (Zürich Flughafen*)

tel: +41 (0) 512 227 379

fax: +41 (0) 512 227 373

Daily: 07.00 am - 7.00 pm

Business hours, phone numbers and fax numbers are subject to change

* Denotes native language spelling