Eurail Aid Offices - International Rail

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International Cruise

Eurail Aid Offices

Austria

Innsbruck Hauptbahnhof

tel: +43 (0) 512 503 5460

daily: 06.30 am - 9.45 pm

Salzburg Hauptbahnhof (Lounge)

tel: +43 (0) 662 930 003 195

daily: 06.30 am - 09.30 pm

Vienna West (Wien Westbahnhof*)

tel: +43 (0) 1 930 003 3598

Mon-Fri: 08.00 am - 7.00 pm

Sat: 08.00 am - 1.00 pm

Belgium

Brussels (Bruxelles-Midi/Brussel/

Zuid*)

tel: +32 (0) 2 528 2828

fax: +32 (0) 2 224 5507

Mon-Sat: 08.00 am - 08.00 pm

Saturday, Sunday and holidays: 9:00 am - 4:30 pm

Bulgaria

Sofia Central Railway Station

Tel. : +359 (02) 9 323 346

daily: 07.00am - 11.30pm

Croatia

Zagreb Glavni kolodvor (main

station)

tel: +385 (0) 1 457 7704

fax: +385 (0 )1 378 3420

daily: 24 hrs

Czech Republic

Prague Liben (Praha*)

Tel: +42 (0) 972 224 147

E-mail: phali@cdcentrum.cd.cz

Daily: 06:00am - 08.50pm

Denmark

Copenhagen Central Station

(København*)

tel: +45 (0) 33 545 442

fax: +45 (0) 33 545 432

daily: 09.30 am - 6.00 pm

Finland

Helsinki Central Station

tel:+358 (0) 30 723 703

fax:+358 (0) 30 720 111

Mon-Fri: 10.00 am - 5.00 pm

France

Marseille St-Charles (train station)

tel: +33 (0) 495 041 403

daily: 06.00 am - 10.00 pm

Nice-Ville (train station)

tel: +33 (0) 492 148 265

Mon-Sat: 08.00 am - 8.30 pm

Sun: 08.30 am - 5.30 pm

Paris Gare de Lyon

tel: +33 (0) 153 331 167

daily: 08.00 am - 08.00 pm

Paris Gare du Nord

tel: +33 (0) 155 318 739

Mon-Fri: 08.00 am - 8.00 pm

Sat-Sun: 09.00 am - 8.00 pm

Paris Gare St-Lazare

tel: +33 (0) 153 422 762

Mon-Fri: 07.30 am - 8.00 pm

Sat-Sun: 09.30 am- 7.30 pm

Paris Charles de Gaulle Airport

RER Station Bureau SNCF (terminal 1)

tel: +33 (0) 148 796 139

Mon-Fri: 06.30 am - 8.00 pm

Sat: 08.00 am - 3.00 pm

Sun: 10.00 am - 5.00 pm

Germany

for general train information:

tel: +49 (0)1 805 996 633

internet: www.bahn.de

Berlin Hbf

Reisezentrum

Daily: 06.00am - 10.00pm

Berlin Hbf (Lower level)

EurAide

Mon-Fri: 11.00am - 8.00 pm

In Summer expanded hours and

Closed January and February

Cologne (Köln Hbf*)

Reisezentrum

Mon-Fri: 06.00 am - 10.00 pm

Sat-Sun:07.00 am - 9.00 pm

Dresden Hbf

Reisezentrum

Mon-Fri: 06.40 am - 9.00 pm

Sat-Sun: 07.00am - 9.00 pm

Frankfurt am Main Hbf (Central Station)

Reisezentrum

Mon-Fri: 06.00 am - 10.00 pm

Sat-Sun: 07.00 am - 10.00 pm

Frankfurt Flughafen (Airport long distance & Regional railway Stations)

Reisezentrum

daily: 06.00 am - 10.00 pm

Hamburg Hbf

Reisezentrum

Mon-Fri: 06.00 am - 9.30pm

Sat-Sun: 08.00 am - 9.00 pm

Hannover Hbf

Reisezentrum

Mon-Fri: 06.00 am - 9.30 pm

Sat-Sun: 08.00 am - 9.00 pm

Heidelberg Hbf

Reisezentrum

Mon-Fri: 08.00 am - 7.00 pm

Sat-Sun: 10.00 am - 6.00 pm

Leipzig Hbf

Reisezentrum

Mon-Fri: 06.00 am - 10.00 pm

Sat-Sun:07.00 am - 10.00 pm

Munich Hbf (München*)

Reisezentrum

daily: 07.00 am - 09.30 pm

Munich Hbf (München central Station)

Reisezentrum

Daily: 07.00 am - 9.00 pm

Munich HBF EurAide (Munchen centrale station)

Reisezentrum

Mon-Fri 11.00 am - 7.00 pm

In Summer expanded hours and

Closed in January & February.

Munich Airport (München

Flughafen*)

DB Counter in Terminal 1

daily: 07.30 am - 10.00 pm

Stuttgart Hbf

Reisezentrum

Daily 06.00 am - 10.00 pm

Great Britain

German Rail UK Booking Centre

Surbiton KT6 6UB

Tel.: 08718 808 066
Mon-Fri: 9.00 am - 8.00 pm
Sat+Sun: 9.00 am - 1.00 pm

Rail Europe Travel Centre

British Columbia House
London SW1Y 4XT
Mon-Fri: 10.00 am - 6:00 pm
Sat: 10:00 am - 5:00 pm

Greece

Athens

Greek Railways Travel Agency

6, Sina Street

tel: +30 210 362 7947

fax: +30 210 362 8983

Mon-Sat : 08.00 am - 3.00 pm

Patras Central Railway Station

tel: +30 2610 639 110

fax: +30 2610 639 176

daily: 08.00 am - 4.00 pm &

5.00 pm - 00.30 am

Thessaloniki Central Railway

Station

tel: +30 2310 599 033

fax: +30 2310 599 033

daily: 05.30 am - 1.00 pm &

04.00 pm - 00.30 pm

Hungary

Budapest

József Attila str. 16. (V. district., about 150 metres across the park from the underground exits)

tel: +36 (0)15 116 142

Mon-Thu: 09:00 am - 6:00 pm

Ireland (Republic of)

Dublin

Irish Rail Travel Centre

tel: +353 (0) 17 031 885

fax: +353 (0) 17 034 121

This office has closed and until the new office opens at the close by Connolly Station all your questions will be answered by phone when you call the number displayed in the window.

Ireland (Northern)

Belfast

NIR Travel, Great Victoria Street Station, Belfast

Mon - Fri 9:00 am - 5:00 pm

Sat 9:00 am - 12:30 pm

Italy

Bari Centrale

tel: +39 080 5732 003/5212 202

fax: +39 080 5732 611

daily: 08.00 am - 7.30 pm

Bologna Centrale

Daily: 6:15 am - 10:10 pm

Florence Santa Maria Novella

(Firenze*)

tel: +39 055 235 2595/284 201

fax: +39 055 239 2348/280 33

daily: 05.45 am - 09.50 pm

Genova P.P. Station

Daily: 6:00 am - 8:30 pm

Milan Centrale (Milano*)

tel: +39 02 6371 2565/6690 351

fax: +39 02 6771 2278/6697 011

daily: 06.00 am - 0.00 pm

Naples Centrale (Napoli*)

tel: +39 081 567 4700

Mon-Sun: 6.300 am - 09.00 pm

Pisa Centrale

tel: +39 091 603 3558

fax: +39 091 603 3562

Daily: 07.20 am - 8.40 pm

Rome Termini (Roma*)

tel: +39 06 4730 6385/8740 6024

fax: +39 06 4730 7144/4827 436

Daily: 06.30 am - 10.55 pm

Torino P.N (Turin)

Daily: 7:30 am - 8:30 pm

Venice Santa Lucia (Venezia*)

tel: +39 041 715 555

fax: +39 041 785 3038

Daily:: 07.30 am - 8.00 pm

 

 

Luxemburg

Luxemburg Centrale Railway Station

tel: +352 4990 4990

Daily: 06.30 am - 9.00 pm

The Netherlands

Amsterdam Schiphol Airport

fax: +31 (0) 206 019 416

daily: 08.00 am - 09.00 pm

Amsterdam Central Station

tel: +31 (0) 205 578 357

fax: +31(0) 205 578 235

Daily: 06.00 am - 8.00 pm

Norway

Oslo Central Station

tel: +47 (0) 23 152 448

fax: +47 (0) 23 154 057

Mon - Fri : 08.00 am - 3.00 pm

Portugal

Lisbon Santa Apolónia (Lisboa*)

tel: +351 (0) 211 021 242/205

fax: +351 (0) 211 021 210

daily: 06.15 am - 10.30

Porto Campanha (Oporto)

tel: +351 (0) 222 051 714

fax: +351 (0) 221 052 529

daily: 07..00 am - 12.00 pm and

1.00 pm - 11.30 pm

Romania

Bucharest Nord Railway Station

(Bucuresti*)

Wasteels Voyages Romania

Tel +40 (0) 213 170 369

Mon-Fri 08.00am - 07.00pm

Sat 08.00am - 02.00pm

Brasov Railway Station

Wasteels Voyages Romania

Tel +40 (0) 268 424 313

Mon-Fri 08.00am - 07.00pm

Serbia

Belgrade Railway Station

(Beograd*)

tel: +381 (0) 11 645 763

Daily: 00.00am - 12.00pm

Slovenia

Ljubljana Railway Station

tel: +386 (0) 12 913 332

Mon-Fri 08.00am - 04.00pm

Helpful tips

Spain

Telephone number for

international train information:

+34 902 243 402. Daily 0700 am -11.00 pm

Telephone number for domestic

train information: +34 902 320 320

Daily 24 hrs

Barcelona Sants

Mon-Fri: 9:30 am - 1:30 pm and 3:30 pm - 6:30 pm

Barcelona-França

Mon-Fri: 8:00 am - 9:00pm

Madrid-Chamartín

Daily: 08.30 am - 9.00 pm

Seville-Santa Justa (Sevilla*)

Daily:: 08.00 am - 8.00 pm

Valencia Nord

Mon-Fri: 08.00am - 8.00pm

Sat: 08.00am - 1.00pm (Not

during holidays)

Sweden

Stockholm Central Station

tel: +46 (0) 87 624 887

fax. +46 (0) 87 624 899

Mon-Fri: 10.00 am - 06.00 pm

Sat-Sun: 10:00am - 4:00pm

Switzerland

Basel SBB

tel: +41 (0) 512 292 431

fax: +41 (0) 512 291 650

Mon-Fri: 08.00 am - 7.00 pm

Sat-Sun: 09.00 am - 7.00 pm

Bern

tel: +41 (0) 512 203 384

fax: +41 (0) 512 202 262

Mon-Fri: 08.00 am - 6.50 pm

Sat: 08.00 am - 4.50 pm

Geneva (Genève*)

tel: +41 (0) 512 251 401

fax: +41 (0) 512 251 429

Mon-Fri: 08.30 am - 6.30 pm

Sat: 08.00 am - 4.50 pm

Geneva Airport (Genève

Aéroport*)

Tel: +41(0) 512 252 231

Fax: +41(0) 512 252 239

Mon-Fri: 09.00 am - 6.30pm

Sat: 09.00 am - 05.30 pm

Interlaken-West

tel: +41 (0) 338 264 750

fax: +41(0) 338 264 721

Mon-Fri: 9:00 am - noon & 1:30 pm - 6:30 pm
Sat-Sun: 9:00 am - noon & 1:30 pm - 5:00 pm

Lucerne (Luzern*)

tel: +41 (0) 512 273 319

fax: +41 (0) 512 273 504

Mon-Fri: 08.00am - 07.45pm

Sat: 08.00 am - 6.00 pm

Zurich Main station (Zürich*)

tel: +41 (0) 512 223 376

fax: +41 (0) 512 223 896

Daily: 06.30 am - 9.30 pm

Zurich Airport (Zürich Flughafen*)

tel: +41 (0) 512 227 379

fax: +41 (0) 512 227 373

Daily: 07.00 am - 7.45 pm

Business hours, phone numbers and fax numbers are subject to change

* Denotes native language spelling