Eurail Aid Offices
■ Austria
Innsbruck Hauptbahnhof
tel: +43 (0) 512 503 5460
daily: 06.30 am - 9.45 pm
Salzburg Hauptbahnhof (Lounge)
tel: +43 (0) 662 930 003 195
daily: 06.30 am - 09.30 pm
Vienna West (Wien Westbahnhof*)
tel: +43 (0) 1 930 003 3598
Mon-Fri: 08.00 am - 7.00 pm
Sat: 08.00 am - 1.00 pm
■ Belgium
Brussels (Bruxelles-Midi/Brussel/
Zuid*)
tel: +32 (0) 2 528 2828
fax: +32 (0) 2 224 5507
Mon-Sat: 08.00 am - 08.00 pm
Saturday, Sunday and holidays: 9:00 am - 4:30 pm
■ Bulgaria
Sofia Central Railway Station
Tel. : +359 (02) 9 323 346
daily: 07.00am - 11.30pm
■ Croatia
Zagreb Glavni kolodvor (main
station)
tel: +385 (0) 1 457 7704
fax: +385 (0 )1 378 3420
daily: 24 hrs
■ Czech Republic
Prague Liben (Praha*)
Tel: +42 (0) 972 224 147
E-mail: phali@cdcentrum.cd.cz
Daily: 06:00am - 08.50pm
■ Denmark
Copenhagen Central Station
(København*)
tel: +45 (0) 33 545 442
fax: +45 (0) 33 545 432
daily: 09.30 am - 6.00 pm
■ Finland
Helsinki Central Station
tel:+358 (0) 30 723 703
fax:+358 (0) 30 720 111
Mon-Fri: 10.00 am - 5.00 pm
■ France
Marseille St-Charles (train station)
tel: +33 (0) 495 041 403
daily: 06.00 am - 10.00 pm
Nice-Ville (train station)
tel: +33 (0) 492 148 265
Mon-Sat: 08.00 am - 8.30 pm
Sun: 08.30 am - 5.30 pm
Paris Gare de Lyon
tel: +33 (0) 153 331 167
daily: 08.00 am - 08.00 pm
Paris Gare du Nord
tel: +33 (0) 155 318 739
Mon-Fri: 08.00 am - 8.00 pm
Sat-Sun: 09.00 am - 8.00 pm
Paris Gare St-Lazare
tel: +33 (0) 153 422 762
Mon-Fri: 07.30 am - 8.00 pm
Sat-Sun: 09.30 am- 7.30 pm
Paris Charles de Gaulle Airport
RER Station Bureau SNCF (terminal 1)
tel: +33 (0) 148 796 139
Mon-Fri: 06.30 am - 8.00 pm
Sat: 08.00 am - 3.00 pm
Sun: 10.00 am - 5.00 pm
■ Germany
for general train information:
tel: +49 (0)1 805 996 633
internet: www.bahn.de
Berlin Hbf
Reisezentrum
Daily: 06.00am - 10.00pm
Berlin Hbf (Lower level)
EurAide
Mon-Fri: 11.00am - 8.00 pm
In Summer expanded hours and
Closed January and February
Cologne (Köln Hbf*)
Reisezentrum
Mon-Fri: 06.00 am - 10.00 pm
Sat-Sun:07.00 am - 9.00 pm
Dresden Hbf
Reisezentrum
Mon-Fri: 06.40 am - 9.00 pm
Sat-Sun: 07.00am - 9.00 pm
Frankfurt am Main Hbf (Central Station)
Reisezentrum
Mon-Fri: 06.00 am - 10.00 pm
Sat-Sun: 07.00 am - 10.00 pm
Frankfurt Flughafen (Airport long distance & Regional railway Stations)
Reisezentrum
daily: 06.00 am - 10.00 pm
Hamburg Hbf
Reisezentrum
Mon-Fri: 06.00 am - 9.30pm
Sat-Sun: 08.00 am - 9.00 pm
Hannover Hbf
Reisezentrum
Mon-Fri: 06.00 am - 9.30 pm
Sat-Sun: 08.00 am - 9.00 pm
Heidelberg Hbf
Reisezentrum
Mon-Fri: 08.00 am - 7.00 pm
Sat-Sun: 10.00 am - 6.00 pm
Leipzig Hbf
Reisezentrum
Mon-Fri: 06.00 am - 10.00 pm
Sat-Sun:07.00 am - 10.00 pm
Munich Hbf (München*)
Reisezentrum
daily: 07.00 am - 09.30 pm
Munich Hbf (München central Station)
Reisezentrum
Daily: 07.00 am - 9.00 pm
Munich HBF EurAide (Munchen centrale station)
Reisezentrum
Mon-Fri 11.00 am - 7.00 pm
In Summer expanded hours and
Closed in January & February.
Munich Airport (München
Flughafen*)
DB Counter in Terminal 1
daily: 07.30 am - 10.00 pm
Stuttgart Hbf
Reisezentrum
Daily 06.00 am - 10.00 pm
Great Britain
German Rail UK Booking Centre
Surbiton KT6 6UB
Tel.: 08718 808 066
Mon-Fri: 9.00 am - 8.00 pm
Sat+Sun: 9.00 am - 1.00 pm
Rail Europe Travel Centre
British Columbia House
London SW1Y 4XT
Mon-Fri: 10.00 am - 6:00 pm
Sat: 10:00 am - 5:00 pm
■ Greece
Athens
Greek Railways Travel Agency
6, Sina Street
tel: +30 210 362 7947
fax: +30 210 362 8983
Mon-Sat : 08.00 am - 3.00 pm
Patras Central Railway Station
tel: +30 2610 639 110
fax: +30 2610 639 176
daily: 08.00 am - 4.00 pm &
5.00 pm - 00.30 am
Thessaloniki Central Railway
Station
tel: +30 2310 599 033
fax: +30 2310 599 033
daily: 05.30 am - 1.00 pm &
04.00 pm - 00.30 pm
■ Hungary
Budapest
József Attila str. 16. (V. district., about 150 metres across the park from the underground exits)
tel: +36 (0)15 116 142
Mon-Thu: 09:00 am - 6:00 pm
■ Ireland (Republic of)
Dublin
Irish Rail Travel Centre
tel: +353 (0) 17 031 885
fax: +353 (0) 17 034 121
This office has closed and until the new office opens at the
close by Connolly Station all your questions will be answered by
phone when you call the number displayed in the
window.
■ Ireland (Northern)
Belfast
NIR Travel, Great Victoria Street Station, Belfast
Mon - Fri 9:00 am - 5:00 pm
Sat 9:00 am - 12:30 pm
■ Italy
Bari Centrale
tel: +39 080 5732 003/5212 202
fax: +39 080 5732 611
daily: 08.00 am - 7.30 pm
Bologna Centrale
Daily: 6:15 am - 10:10 pm
Florence Santa Maria Novella
(Firenze*)
tel: +39 055 235 2595/284 201
fax: +39 055 239 2348/280 33
daily: 05.45 am - 09.50 pm
Genova P.P. Station
Daily: 6:00 am - 8:30 pm
Milan Centrale (Milano*)
tel: +39 02 6371 2565/6690 351
fax: +39 02 6771 2278/6697 011
daily: 06.00 am - 0.00 pm
Naples Centrale (Napoli*)
tel: +39 081 567 4700
Mon-Sun: 6.300 am - 09.00 pm
Pisa Centrale
tel: +39 091 603 3558
fax: +39 091 603 3562
Daily: 07.20 am - 8.40 pm
Rome Termini (Roma*)
tel: +39 06 4730 6385/8740 6024
fax: +39 06 4730 7144/4827 436
Daily: 06.30 am - 10.55 pm
Torino P.N (Turin)
Daily: 7:30 am - 8:30 pm
Venice Santa Lucia (Venezia*)
tel: +39 041 715 555
fax: +39 041 785 3038
Daily:: 07.30 am - 8.00 pm
Luxemburg
Luxemburg Centrale Railway Station
tel: +352 4990 4990
Daily: 06.30 am - 9.00 pm
■ The Netherlands
Amsterdam Schiphol Airport
fax: +31 (0) 206 019 416
daily: 08.00 am - 09.00 pm
Amsterdam Central Station
tel: +31 (0) 205 578 357
fax: +31(0) 205 578 235
Daily: 06.00 am - 8.00 pm
■ Norway
Oslo Central Station
tel: +47 (0) 23 152 448
fax: +47 (0) 23 154 057
Mon - Fri : 08.00 am - 3.00 pm
■ Portugal
Lisbon Santa Apolónia (Lisboa*)
tel: +351 (0) 211 021 242/205
fax: +351 (0) 211 021 210
daily: 06.15 am - 10.30
Porto Campanha (Oporto)
tel: +351 (0) 222 051 714
fax: +351 (0) 221 052 529
daily: 07..00 am - 12.00 pm and
1.00 pm - 11.30 pm
■ Romania
Bucharest Nord Railway Station
(Bucuresti*)
Wasteels Voyages Romania
Tel +40 (0) 213 170 369
Mon-Fri 08.00am - 07.00pm
Sat 08.00am - 02.00pm
Brasov Railway Station
Wasteels Voyages Romania
Tel +40 (0) 268 424 313
Mon-Fri 08.00am - 07.00pm
■ Serbia
Belgrade Railway Station
(Beograd*)
tel: +381 (0) 11 645 763
Daily: 00.00am - 12.00pm
■ Slovenia
Ljubljana Railway Station
tel: +386 (0) 12 913 332
Mon-Fri 08.00am - 04.00pm
Helpful tips
Spain
Telephone number for
international train information:
+34 902 243 402. Daily 0700 am -11.00 pm
Telephone number for domestic
train information: +34 902 320 320
Daily 24 hrs
Barcelona Sants
Mon-Fri: 9:30 am - 1:30 pm and 3:30 pm - 6:30 pm
Barcelona-França
Mon-Fri: 8:00 am - 9:00pm
Madrid-Chamartín
Daily: 08.30 am - 9.00 pm
Seville-Santa Justa (Sevilla*)
Daily:: 08.00 am - 8.00 pm
Valencia Nord
Mon-Fri: 08.00am - 8.00pm
Sat: 08.00am - 1.00pm (Not
during holidays)
■ Sweden
Stockholm Central Station
tel: +46 (0) 87 624 887
fax. +46 (0) 87 624 899
Mon-Fri: 10.00 am - 06.00 pm
Sat-Sun: 10:00am - 4:00pm
■ Switzerland
Basel SBB
tel: +41 (0) 512 292 431
fax: +41 (0) 512 291 650
Mon-Fri: 08.00 am - 7.00 pm
Sat-Sun: 09.00 am - 7.00 pm
Bern
tel: +41 (0) 512 203 384
fax: +41 (0) 512 202 262
Mon-Fri: 08.00 am - 6.50 pm
Sat: 08.00 am - 4.50 pm
Geneva (Genève*)
tel: +41 (0) 512 251 401
fax: +41 (0) 512 251 429
Mon-Fri: 08.30 am - 6.30 pm
Sat: 08.00 am - 4.50 pm
Geneva Airport (Genève
Aéroport*)
Tel: +41(0) 512 252 231
Fax: +41(0) 512 252 239
Mon-Fri: 09.00 am - 6.30pm
Sat: 09.00 am - 05.30 pm
Interlaken-West
tel: +41 (0) 338 264 750
fax: +41(0) 338 264 721
Mon-Fri: 9:00 am - noon & 1:30 pm - 6:30 pm
Sat-Sun: 9:00 am - noon & 1:30 pm - 5:00 pm
Lucerne (Luzern*)
tel: +41 (0) 512 273 319
fax: +41 (0) 512 273 504
Mon-Fri: 08.00am - 07.45pm
Sat: 08.00 am - 6.00 pm
Zurich Main station (Zürich*)
tel: +41 (0) 512 223 376
fax: +41 (0) 512 223 896
Daily: 06.30 am - 9.30 pm
Zurich Airport (Zürich Flughafen*)
tel: +41 (0) 512 227 379
fax: +41 (0) 512 227 373
Daily: 07.00 am - 7.45 pm
Business hours, phone numbers and fax numbers are subject to change
* Denotes native language spelling
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