Shipping information - Australian International Rail

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International Cruise

Shipping Information

We pride ourselves on efficient service!

International Rail Australasia is located in Melbourne Australia.

  • The processing of orders is based on local time.
  • Most orders placed before 3pm (needing no further attention) will be sent out the same working day.
  • Orders placed after 3pm will be processed the next working day.
  • Orders placed over weekends or during public holidays (which affect Melbourne) will be processed the next business day.
  • It is advisable to provide a business address where possible so that that the courier may obtain a signature as proof of delivery.
  • If a residential address is provided someone must be home to sign for the package between 0900 and 1800 Monday to Friday. Any person may do this on your behalf at the address provided.
  • HOSTELS/HOTELS/UNI's: If you are in shared accommodation it is your responsibility recover documents signed for by another person. If the package goes missing from this point, International Rail cannot be held liable.
  • Lost train tickets/passes are non-refundable and non-replaceable. New tickets will need to be purchased at your expense.

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Shipping Costs

Standard (allow 5 business days) by Toll Priority Courier   AUD $ 15

Express (allow 2 business days) by Toll Priority Courier    AUD $ 20

Electronic (selected tickets) by email                              FREE

International (allow 5 business days) by DHL                   AUD $ 50

New Zealand (allow 3 business days) by DHL                  AUD $ 30