Hokuriku Arch Pass Conditions

Pass Conditions

Passes are in the form of an e-ticket that must be exchanged within 3 months from the date of issue at a Hokuriku Arch Pass exchange office.
You must nominate a start date for this pass. Once issued you cannot change this date.
Passes must be exchanged prior to your first train trip.
When making an order, please enter your names as per your Passport (including your middle names).
One HOKURIKU ARCH PASS may be purchased, per passenger, per stay in Japan.
Hokuriku Arch Passes cover the services listed on our pass page and outlined on the map.
The Nozomi Shinkansen bullet train is not covered.
Reservations can only be made locally, except for the Haruka limited express train to / from Kansai Airport which pass holders are allowed to use only in the non-reserved section.
The Hokuriku Arch Pass is not valid for any seats, reserved or non-reserved, on "NOZOMI" trains on the Tokaido and Sanyo Shinkansen lines. Please note, there are alternative bullet trains running frequently on these lines.
Japanese Nationals can no longer purchase this pass.

Who is Eligible to use a Japan Pass

Foreign tourists visiting Japan from abroad for sight-seeing, under the entry status of "temporary visitor." This must be stamped in your passport.

Pass Refunds

E-Vouchers that have not been exchanged can be refunded within 12 months from the date of issue.
No refund can be made for any reason after the first date of use.Passes must be unused and in original condition.
A cancellation fee of 25% applies to approved refunds.
A Hokuriku Arch Pass cannot be refunded or extended due to interruptions in train service, late departures or any other reasons
Once exchanged lost or Stolen e-vouchers and passes are not refundable and cannot be replaced.

Reissuing Passes

Rail ticket search.