Hokuriku Arch Pass Conditions

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Hokuriku Arch Pass Conditions

Pass Conditions

  • Passes  are in the form of an e-ticket that must be exchanged within 3 months from the date of issue at a Hokuriku Arch Pass exchange office.
  • Passes must be exchanged prior to your first train trip.
  • When making an order, please enter your names as per your Passport (including your middle names).
  • One HOKURIKU ARCH PASS may be purchased, per passenger, per stay in Japan.
  • Hokuriku Arch Passes cover the services listed on our pass page and outlined on the map.
  • The Nozomi Shinkansen bullet train is not covered.
  • Reservations  can only be made locally, except for the Haruka limited express train to / from Kansai Airport which pass holders are allowed to use only in the non-reserved section.
  • The Hokuriku Arch Pass is not valid for any seats, reserved or non-reserved, on "NOZOMI" trains on the Tokaido and Sanyo Shinkansen lines. Please note, there are alternative bullet trains running frequently on these lines.
  • Japanese Nationals can no longer purchase this pass.

Who is Eligible to use a Japan Pass

  • Foreign tourists visiting Japan from abroad for sight-seeing, under the entry status of "temporary visitor." This must be stamped in your passport.

 

 

Pass Refunds

  • E-Vouchers that have not been exchanged can be refunded within 12 months from the date of issue.
  • No refund can be made for any reason after the first date of use.Passes must be unused and in original condition.
  • A cancellation fee of 25% applies to approved refunds.
  • A Hokuriku Arch Pass cannot be refunded or extended due to interruptions in train service, late departures or any other reasons
  • Once exchanged lost or Stolen e-vouchers and passes are not refundable and cannot be replaced.

 

Reissuing Passes

  • Refund conditions apply.