Japan Hokkaido Pass Conditions - International Rail

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Japan Hokkaido Pass Conditions

Pass Conditions

  • Passes  are in the form of an exchange  voucher that must be exchanged within 3 months from the date of issue at a Japan Rail (JR) ticket office.
  • Passes must be exchanged prior to your first train trip.
  • Hokkaido passes cover lines operated by Hokaido Railway co. and the JR Hokkaido buses lines. Excluding: Sapporo - Asahikawa, Sapporo - Mombetsu, Sapposo - Obihiro, Sapporo - Kiroro, Sapporo - Erimo, Hiroo & irrgular lines.
  • Reservations  can only be made locally.
  • If you are traveling between stations (e.g., on a night train) when the pass expires, the pass is valid for the day following the expiration date. As long as you do not change trains.

Who is Eligible to use a Hokkaido Pass

  • Foreign tourists visiting Japan from abroad for sight-seeing, under the entry status of "temporary visitor." This must be stamped in your passport.
  • Japanese nationals qualified to live permanently in another country.
  • Japanese nationals married to a non-Japanese and both reside in a country other than Japan.

 

Pass Refunds

  • Exchange orders that have not been exchanged must be returned to International Rail within 12 months from the date of issue.
  • Passes must be unused and in original condition.
  • A cancellation fee of 25% applies to approved refunds.
  • Lost or Stolen passes are not refundable and cannot be replaced.

Original Condition - Not Exchanged, written on or filled out and not damaged in any way.