Japan National Pass Conditions - International Rail

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International Cruise

Japan National Pass Conditions

Japan National Pass Conditions

Pass Conditions

  • Passes  are in the form of an exchange  voucher that must be exchanged within 3 months from the date of issue at a Japan Rail (JR) ticket office.
  • Passes must be exchanged prior to your first train trip.
  • Japan passes cover the JR operated lines only.
  • The Nozomi Shinkansen bullet train & the "MIZUHO" train is not covered.
  • Reservations  can only be made locally.

Who is Eligible to use a Japan Pass

  • Foreign tourists visiting Japan from abroad for sight-seeing, under the entry status of "temporary visitor." This must be stamped in your passport.
  • For Japanese Nationals living outside of Japan, please read these conditions to see if you meet the criteria to purchase a Japan National Pass.
  • International Rail cannot be deemed liable in situations where a customer has purchased a Japan National Rail Pass and is not eligible to do so.

Pass Refunds

  • Exchange orders that have not been exchanged must be returned to International Rail within 12 months from the date of issue.
  • Passes must be unused and in original condition.
  • A cancellation fee of 25% applies to approved refunds.
  • Lost or Stolen passes are not refundable and cannot be replaced.

Original Condition - Not Exchanged, written on or filled out and not damaged in any way.